Hafan Cymru is a charitable housing association that provides accommodation and support to women, men, their children and young people across Wales, offering a complete package of support provided to help people with a wide range of needs. Siân Morgan joined Hafan Cymru as Chief Executive on 4th January 2016, and she is ultimately responsible […]
As consumers, we find ourselves in increasingly asymmetric relationships with the companies that sell goods and services to us. In the most extreme cases, companies discover even more about us than our own families do. But to us, the way companies operate and make decisions feels increasingly like dark arts, despite us living in a so-called […]
The success of a business (and subsequently, its CEO) tends to be judged on the basis of hard facts and numbers such as revenue, investment, product development, and innovation. These are certainly critical metrics – but if achieving success were really that simple, every business with the right assets on paper would experience exponential growth. […]
Even in the pre-digital age, financial news travelled fast. Humans’ hard-wired love of both gossip and profit have long combined to make stock tips, trading floor rumours and market hunches a potent force. Potent not just because of the speed at which they travel, but because of their ability to not just reflect the market, […]
Maintaining a work/life balance is a challenge for the vast majority of committed workers, but for CEOs, the problem is much more pronounced. It’s driven by numerous factors: a huge workload, a belief that they need to set an example and an inability to relinquish control. This all culminates in them ultimately never being able […]
When we at CEO Today spoke with Frik Rademan, we asked him about the path that led him to become CEO of AVBOB. He studied part-time through the University of South Africa (UNISA) whilst working at an audit firm, and subsequently accepted a job with Anglo American Corporation (Gold & Uranium Division) as a Senior […]
Nobody likes hearing bad news, but at times, bad news cannot go unreported. It can mean the difference between an issue being swept under the carpet, or resolved in the right way. Below CEO Today hears from Arran Heal, Managing Director at CMP, on why CEOs truly need bad news. CEOs need to be asking […]
Communication is ingrained in every facet of life, yet many struggle with fear, insecurity and general ineffectiveness when they find themselves eye to eye with someone to present ideas, address complicated situations, express feelings, negotiate or just “sell them self”—all whether in a personal or professional context. Below CEO Today hears from Merilee Kern, MBA, […]
When customers have an issue that needs resolving, the one thing they want is to be able to speak to someone that can help. Can a chatbot do that? Yes, it can. Paul Shepherd, Founder and CEO of We Build Bots, explains for CEO Today. The latest Customer Satisfaction Index from the Institute of Customer […]
Incident management is often seen as little more than the necessary, slightly depressing clean-up after a major cyber incident. But the way a CEO handles a hack could have a long-term impact on reputation that far outstrips the initial financial losses. Here Phil Chambers, COO at Metro Communications, offers expert insight into the common mistakes […]
It is becoming increasingly common to find women within the boardroom or leading teams of colleagues however a common misconception still remains that women in leadership need to drastically alter their personality in order to fit the leadership mould. Karen Meager and John McLachlan are the co-founders of Monkey Puzzle Training, and they believe otherwise. […]
In order to reach its full potential, Glenn G Jones, Principal at GGJ Global Consulting and author of ‘Human Resources Changes The World’, highlights that the field of HR must be willing to adopt new practices and mindsets, making HR very much relevant in the boardroom and at higher level management. This is an important […]
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