It is undeniable that strong leadership, strategic focus and exceptional client service are critical to business success. However, a strong company culture is the backbone of any world-class organisation and should be the ultimate objective for every CEO. Particularly for a professional services organisation, which focuses on people and relationships, there is nothing more important than […]
An employee calling in sick to work is considered completely acceptable if it’s for a migraine, stomach bug or physical injury. But what about the days a member of staff is at work and although they’re not physically ill, mentally they are absent? It’s estimated that mental health-related presenteeism costs employers up to 3x the […]
Leadership is something we practice in different moments of our careers: whether you are heading up a project, leading a team or becoming a manager. Below Luis Alvarez Satorre, author of Becoming a 3D CEO explains his thoughts on the three dimensions of leadership. I have found that, to be successful, you should master a […]
Young Millennial / GenZ Customer Service Agents (ages 18-24) could be the largest customer service agent demographic in the next several years but they could also be the least happy and most likely to leave their jobs, according to the 2nd annual Aspect Agent Experience Index survey, which surveyed US employees. Not only is this […]
This week, the automotive world lost one of it’s shining lights. Sergio Marchionne, CEO of FCA (Fiat Chrysler Automotive) passed away following a year-long battle with health complications he had kept secret. Described by some as “one of the boldest business leaders of his generation”, Marchionne was famous for stabilising the ship at FCA during […]
It would be a mistake to assume that China is a straightforward or easy market to enter simply because of its huge population of 1.3 billion. But it’s not actually as simple as that. Below CEO Today benefits from expert insight from Dr. Johnny Hon, Chairman of The Global Group, on penetrating Chinese markets. The […]
Are the British public happy with their work life? Apparently not, according to research by the London School of Business and Finance (LSBF). The data found that nearly half of the respondents wanted to change jobs and more than 20% were hoping to be in a different role in the next 12 months. It was […]
Employee satisfaction and retention is key for any business – unhappy employees are unlikely to give their 100%, and a high staff turnover causes disruption and costs a company money. According to Glassdoor’s 2015 Employment Confidence Survey, about 60% of people report that benefits and perks are a major factor in considering whether to accept a job offer. For that […]
Businesses are more conscious than ever of their impact on the environment. And with studies estimating an annual spend for companies of around $8 billion a year to manage their paper usage, digital alternatives are looking more and more appealing. So, what are the benefits of ditching paper processes in favour of digital replacements? Maplewave, […]
Business exhibitions remain a hugely value asset to any marketing plan. Here, Aaron Inglethorpe of Discount Displays explains for CEO Today why investment in exhibitions is only set to grow in response to clearer trackability and more integrated campaign strategies. In a report back in 2016, the Center for Exhibition Industry Research (CEIR)’s 2016 Index […]
Homes have arguments and laughter, competition and teamwork, but love and care is usually at the foundation. Having a family-run business is similar, except not everyone is your family and there’s serious work to be done. Here CEO Today hears from Guy Perry, Managing Director at A Perry & Co., on family business growth and […]
The majority of UK employees struggle to identify symptoms of common mental health conditions, resulting in treatment delays for millions of workers. The study from Bupa examined employees’ understanding of key psychological and behavioural symptoms of six of the most prevalent mental health conditions in the UK, as well as identifying widely-held misconceptions. Industry figures […]
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