Live la dolce vita in a vineyard under the Tuscan sun Hotel Borgo San Felice in Tuscany epitomises la dolce vita with its copious cellars and 140 hectares of surrounding vineyards. Founded around the 8th Century and having barely changed since, Borgo San Felice remains one of the most charming sites in Chianti and was only transformed into a hotel […]
In what ways has the COVID-19 pandemic affected your operations? I think COVID-19 created an absolute market change. Many people personally experienced using some form of telemedicine during the pandemic if they hadn’t tried it out already. However, as it related to SOC Telemed in the hospital space, we still experienced headwinds. Hospitals were overcrowded. […]
“Sometimes You’ll Have to ‘Zig’ When the Blueprint Says ‘Zag.’” In his autobiography, Michael Bloomberg, No. 9 on the Forbes list of the richest people in the world with assets of $55 billion, details the earliest days of his company. One of his key insights is that rigid planning can do more harm than good: […]
The collapse in international tourism has only made matters worse. Whether it’s London’s West End or Tokyo’s Ginza, luxury retailers pack together to attract well-heeled travellers both domestic and international. International tourists can count for as much as 75% of footfall in those locations, and a tendency to buy higher-priced, higher-margin products means their importance […]
Vinod brings over 30 years of telecommunications experience to Vodafone, gained in a wide variety of global roles spanning Europe, Asia Pacific and the Americas. Most recently, Vinod was Chief Executive Officer and Managing Director of Tata Communications, where he first joined as its Chief Operations Officer in 2004. You often talk about large organisations’ […]
But the crisis has also created long-term challenges for the C-Suite – ones they must tackle head-on if they are to set their businesses up for a successful recovery. Digital delivery of services is a top priority. Lockdown restrictions have driven customer expectations of digital services to new heights, and employees expect to be able […]
Businesses may have experienced an accelerated period of technological innovation and adoption, but the same problems remain in the very human dynamic between employers and employees. What used to be called ‘employee relations’ is a growing challenge for many companies as workers continue to question why they give so much to their employers, only for […]
Tell us about your career in international gem trade. My aspirations for international gem trade stem from an early age. When I was eight years old, my passion for gemology was ignited when my father brought me a rock crystal when returning from a hunting trip in Felbertauern, which is a mountainous area in the […]
Dedalus’ focus as a company is on supporting the delivery of healthcare across the complete continuum of care by building software that utilises Open Standards to connect care across hospitals, primary and social care, integrated care and diagnostics to support collaboration between patients and their clinical teams. The company also helps connect routine care with […]
As part of our CEO Profile series, we take a look at the founder of price comparison website Lending Expert, David Beard who has built a hugely successful business in a very competitive space.
In a world of automation and digital interfaces, every in-person interaction with customers counts. How can brands use these to build a golden reputation?
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