Consumer Services

Can Management Consultants Revive a Dying Business?

June 29, 2018
Chris West, Founder of Verbal Identity, offers his take on the state of the high street and House of Fraser, and how struggling businesses will need more than just a management consultant to stay afloat.   So, House of Fraser. Tough times, falling revenue, and now calling in the management consultants to cut costs. Inevitable? […]
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How Much Does Financial Advice Cost?

May 3, 2018
There's an old saying in life which states that you need to speculate to accumulate, and this is especially true when attempting to build wealth and secure your financial future. Opening a savings account is the most simple embodiment of this rule, as it requires you to commit a certain amount of your monthly disposable […]
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Elon Musk: Master of Illusion?

April 30, 2018
Elon Musk is a phenomenon. He is viewed by many as the CEO of the future: a visionary constantly pushing the boundaries of what’s possible both in engineering and business. But is the man who has convinced numerous investors to entrust him with their billions and negotiated the potentially single largest bonus in business history […]
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Back from the Dead: Failing Companies That Recovered

April 30, 2018
By Louisa Rochford 2018 has been off to a tumultuous start with the fall of Carillion as it went into liquidation, and Maplin and Toys R Us going into administration following their struggles with debt and inability to find a buyer. The loss of these businesses led to the closure of over 200 stores in […]
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5 UK Retailers Likely to Collapse in 2018

April 26, 2018
Competing with online fashion and goods sellers, such as Amazon and Walmart, which appear to be having a huge price standoff, is futile for today’s high street companies, and the situation only looks to be getting worse. 2018 is expected to be the year for high street collapses, and it’s already looking like a grim […]
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BHS, Comet & Woolworths: How Do Businesses Survive Change?

February 13, 2018
As a result of rapidly changing consumer trends and economic difficulty, many popular high-street names have come to an end. But why did their competitors not fail too? Together with Impact International, experts in change management, we look at how some businesses make themselves resistant to change. Comet and Maplin Popular company Comet closed its […]
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WEF in Davos Demonstrates Rising Concerns Over Data

February 5, 2018
Theresa May’s speech to the great and good assembled at the recent World Economic Forum in Davos tackled key topical issues such as big data, the responsibilities of technology companies and online abuse. Alexander Edwards, Senior Associate at Rosling King, reveals all for CEO Today. These are significant areas of concern which will prevail for […]
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What It's Like to Shop at an Amazon Go Store

January 22, 2018
CNET's Shara Tibken gets to try out the Amazon Go store in Seattle before it opens to the public. See what it's like to grocery shop when you don't have to stand in a checkout line.
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Here’s How a Focus on Customer Loyalty Can Make More Sales

January 17, 2018
In the digital age of increased competition and heightened customer expectations, businesses must be proactive to stay ahead of the pack. Mark Jackson, Head of Financial Services at the Collinson Group, explains for CEO Today. Keeping ahead in business is like trying to go up on a downwards escalator. If you run, you go forwards. […]
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Retailers May Struggle to Comply with Impending Accountancy Rules

January 16, 2018
Britain’s retailers look set to emerge, counter-intuitively, as the most exposed to lease commitments, according to analysis by Aptitude Software. Aptitude Software estimates that 90% of UK High Street retailers will struggle to comply with the impending new lease accounting standards (IFRS 16) which come into effect in January 2019. This is in part due […]
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How Listening to Our Customers Online Helps Us to Improve Their Experience

December 11, 2017
Reviews are the pinnacle of today’s trust in retail and commerce worldwide. If you see a bad review, and even worse, several, you’re likely not going to buy. Alan Lay, Digital Engagement Manager at LV= discusses below. Financial services brands are working hard to build trust and are boosting consumer confidence by actively listening to […]
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Meet the General Manager of the Luxury Golf & Spa Resort Hotel - Fairmont St Andrews

November 30, 2017
Written by John Keating, General Manager of Fairmont St Andrews Originally from Ireland, and with over 30 years’ experience in hospitality management which includes resorts, city hotels, private member city and golf clubs, all at luxury level, John Keating has had the privilege of experiencing amazing cross cultural exposures through employment periods in Russia, China, […]
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