From C Suite’s perspective, the technology teams are expected to deliver on three objectives: Business continuity – It is crucial that systems and applications stay up and performing so that the company delivers the service quality and service levels that customers expect. Customer satisfaction – No downtimes creates customer satisfaction with the services. Cost control […]
Following the first Exit polls on Thursday night, businesses and investors enjoyed an evening to remember as the pound and UK businesses welcomed the news of a Boris Johnson victory.
Given all the attention surrounding Facebook’s plans to create a digital currency, Facebook Libra will no doubt be familiar to many of you. Libra is Facebook’s latest proposal for a blockchain-based global cryptocurrency, aiming to bring more affordable transactions to the masses.
Charlie Wagstaff, Managing Director at Criticaleye, delves into the importance of continuous learning and development even when you’ve reached the top. In today’s fast-paced environment with disruptive competitors around every corner, most CEOs and C-suite executives accept that knowing everything as a leader is no longer possible (perhaps it never was). As a general rule, […]
Today’s consumers expect brands to have a sustainable, charitable or social message and to be purposeful in their product, positioning and communications.
John Aves looks at the financial benefits that flow from creating a loyal customer base and outlines how to measure the return from loyal customers, as well as the cost of disloyal ones. According to a recent Times article, the decision by Persimmon, “Britain’s most profitable housebuilder,” to put customers first, has hit revenues and […]
“Trends point to a very different reality for boards today than five or ten years ago”, says Susan C. Keating, CEO of WCD. “With boards asking more questions of management and exercising more oversight in areas that were once fully ‘owned’ by the leadership team, Directors require much more real-time information and awareness than ever […]
Men continue to dominate the world’s richest lists, with the likes of Jeff Bezos and Bill Gates becoming the first in history to achieve a net worth in excess of $100 billion. Bill Gates followed Jeff Bezos to become the world’s second ‘centi-billionaire’ back in March 2019, after his fortune reached the $100 billion threshold. […]
The CEO of Nissan, Hiroto Saikawa, is stepping down just days after he admitted to being improperly overpaid and potentially abusing internal procedures. Nissan has suffered a scandal over past 12 months with the Japanese car manufacturer rocked by the bitter departure of its chairman Carlos Ghosn, also over alleged financial misconduct, although Saikawa’s indiscretions […]
William Hill have announced the dparture of Philip Bowcock as CEO following a year of poor performance. Ulrik Bengtsson the current Chief Digital Officer has been confirmed as his replacement.
Howard Edelstein is the Chairman and CEO of BioCatch, a revolutionary digital identity company that uses Behavioral Biometrics to capture how users interact with their devices for identity proofing, authentication and fraud prevention. But what is this rapidly growing technology and how does it work? In this interview, Howard tells us about his arrival at […]
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