Leadership is something we practice in different moments of our careers: whether you are heading up a project, leading a team or becoming a manager. Below Luis Alvarez Satorre, author of Becoming a 3D CEO explains his thoughts on the three dimensions of leadership. I have found that, to be successful, you should master a […]
Young Millennial / GenZ Customer Service Agents (ages 18-24) could be the largest customer service agent demographic in the next several years but they could also be the least happy and most likely to leave their jobs, according to the 2nd annual Aspect Agent Experience Index survey, which surveyed US employees. Not only is this […]
More than half (52%) of UK SMEs are finding it difficult to access funding from banks, while 28% believed the problem has worsened over the past five years according to a survey of business owners and senior decision-makers across a wide range of small to medium-sized organisations. The survey commissioned by FinTech provider Fraedom, found […]
It would be a mistake to assume that China is a straightforward or easy market to enter simply because of its huge population of 1.3 billion. But it’s not actually as simple as that. Below CEO Today benefits from expert insight from Dr. Johnny Hon, Chairman of The Global Group, on penetrating Chinese markets. The […]
In an increasingly fast-paced and competitive business landscape, evolution is a key differentiator between brands that thrive and those that fall behind. So how do you drive growth and change for your brand? Here Simon Prince, Marketing Director at Powwownow, provides expert insight into the three key steps ahead. As sectors evolve and companies’ offerings […]
SMEs have frequently been referred to as the ‘backbone of the UK economy’, according to many leading politicians and market reports. However, a recent YouGov survey, commissioned by LateRooms.com Business has revealed that these companies may not be operating at maximum levels of efficiency. Research recently released by the UK’s leading hotel specialist, has revealed […]
Employee satisfaction and retention is key for any business – unhappy employees are unlikely to give their 100%, and a high staff turnover causes disruption and costs a company money. According to Glassdoor’s 2015 Employment Confidence Survey, about 60% of people report that benefits and perks are a major factor in considering whether to accept a job offer. For that […]
As the heatwave continues unabated, there are encouraging signs that the sizzling summer will continue for brands and retailers in the UK, particularly those involved in e-commerce. Below Angel Maldonado, Founder at EmpathyBroker, discusses with CEO Today the irresistibility of e-commerce sites under the hot sun. In May, we saw a 11.9% increase in online […]
Businesses are more conscious than ever of their impact on the environment. And with studies estimating an annual spend for companies of around $8 billion a year to manage their paper usage, digital alternatives are looking more and more appealing. So, what are the benefits of ditching paper processes in favour of digital replacements? Maplewave, […]
For most companies Brexit is an impending burden on business and operations, but Sven Hughes, CEO and Founder of Verbalisation, believes brands should have a positive outlook on what’s ahead and capitalise on the opportunities presented. Brexit is back on the agenda. The internal political turmoil in Theresa May’s cabinet has rocked the government. The […]
Business exhibitions remain a hugely value asset to any marketing plan. Here, Aaron Inglethorpe of Discount Displays explains for CEO Today why investment in exhibitions is only set to grow in response to clearer trackability and more integrated campaign strategies. In a report back in 2016, the Center for Exhibition Industry Research (CEIR)’s 2016 Index […]
Homes have arguments and laughter, competition and teamwork, but love and care is usually at the foundation. Having a family-run business is similar, except not everyone is your family and there’s serious work to be done. Here CEO Today hears from Guy Perry, Managing Director at A Perry & Co., on family business growth and […]
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