Why Customer-Centricity Should Be At The Forefront Of All Industry Decisions – Especially In The Midst Of Change

September 23, 2021
Put simply, the home cover, or home emergency insurance industry has a bad reputation for not putting its customers first. Between price hiking, increasingly poor service, and low levels of innovation and technology investment, it’s clear that this is not a category where customer-centricity has been core to decision making.  Like other established industries, the […]
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How One Founder Has Made CSR Part Of His Company's DNA And Helped 1,000 Charities In The Process

September 22, 2021
It is no secret that the UK has an ageing population. In 2016, almost 20% of people were over 65 – a figure which is only expected to rise over the next 30 to 40 years. Yet despite this, it is estimated as many as 60% of adults in the country do not currently have […]
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UK Employees To Gain Right To Request Flexible Working From Day One

September 22, 2021
Employers would also be obliged to respond to flexible working requests more promptly under the plan, which is being labelled a major reshaping of the way people work in the post-pandemic world. However, prior to the government document being officially released, unions are warning that the proposals fail to go far enough. They argue that […]
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The Future Of The Boardroom And Equitable Meeting Experiences

September 21, 2021
Simen Teigre, CEO and Founder of Neat comments on the future office and hybrid working environments. The COVID-19 pandemic radically changed the way people interact, with video now used by the masses to communicate and collaborate in their business and personal lives. Businesses also recognised that remote work is going to remain a reality moving […]
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How To Deal With A Bad Board Member

September 20, 2021
Paul Stark, General Manager at OnBoard, shares his tips for dealing with a bad board member. Bad board members do crop up. They miss board or committee meetings frequently or show up completely unprepared. They display antagonism toward staff or disrupt meetings with a toxic attitude. They lack sufficient financial literacy to help make informed […]
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Four Ways You Can Take Better Care Of Your Employees

September 20, 2021
As a CEO, we do not need to tell you how brutally tough the last eighteen months have been. If you have managed to keep your business afloat during this period and you are still going strong, then you have accomplished something that is truly worth celebrating. This is a testament to your resolve, your […]
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How The COVID-19 Pandemic Has Reshaped New Leaders

September 17, 2021
While the majority of businesses are still oriented to the concept of one leader, today, it's time to evaluate whether the one single business pilot makes a good leader. The pandemic situation has made it easier for everyone to distinguish bad leaders. It's pretty much clear when a 'leader' makes the right (or rush) decision […]
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Transactions Simplified: What Are UPI Payments And How Do They Work?

September 16, 2021
What Is A Unified Payment Interface? A UPI uses a consumer-friendly interface that lets you transfer money between different accounts, all in a single window. With a UPI link generator, any user with a smartphone has access to the most updated features of UPI payments. It is a direct upgrade to traditional banking transfers that […]
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4 Common Mistakes In Sales Forecasting

September 16, 2021
Doubtless, all businesses want to generate more sales. This is why businesses invest in many marketing techniques and strategies to achieve such a goal. Additionally, it’s only reassuring for business owners to have an estimated number of sales they could make in a month or annually. This is where sales forecasting comes in. But what […]
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Empowering The CPO To Invest In The Right Tools: Technology As An Enabler, Not A Panacea

September 15, 2021
A click here, a click there; technology has never made it easier for us, as consumers, to purchase what we need. For the corporate world, however, with a myriad of moving parts, this is a very different story. It’s easy to forget just how vastly the buying process differs for corporations versus consumers. For the […]
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6 SEO Tips For Enterprise Websites

September 14, 2021
Search engine optimisation or SEO is the main foundation to determine the online presence of enterprise websites. No matter how effectively you maintain your business or how great your products are, if you can not reach the people, your business will go downward in this competitive world. SEO is the process of finding the website […]
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How Business Leaders Can Help Their Staff During Uncertain Times

September 13, 2021
Nic Marks, Happiness Expert, Statistician and the CEO of Friday Pulse™, explains how business leaders can support their team throughout challenging times.  The beginning of the pandemic in March 2020 was genuinely scary. According to the Office of National Statistics (ONS), nearly half of UK adults experienced high levels of anxiety — more than double […]
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