She believes that this is a great exercise for all leaders because it requires reflection and understanding that where we have been influences our communication style, comfort with risk and pursuit of opportunity. Her words for 2021? “Always curious and resilient, turning adversity into opportunity.” In January 2015, Rebecca was appointed President and CEO of […]
Bill Gates Gates admitted that he had been obsessed with computers since he was 13. “I mean, then I became hardcore. It was day and night.” His parents were worried about him: “Although he was only in the ninth grade, he already seemed obsessed with the computer, ignoring everything else, staying out all night.” In […]
Today, TELUS International is a customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands from more than 25 countries around the world. Without a doubt, today's organisations are operating in a world where many of the ‘old rules’ of how to engage and interact with customers no […]
After graduating from the University of Hong Kong in 2006 and completing three years of basic surgical training in 2011, Katie moved to private practice in aesthetic medicine and started her clinic in March 2017. Dr Katie Clinic aims to treat patients in a holistic approach, not only addressing patients’ concerns – a very common […]
A deposition is a serious matter that can be held against you if you decide to fabricate, misrepresent, or conceal information, making it best to be open and honest with every question that’s asked of you.
In recognition of International Women's Day, we take a look at some of the most insightful books written by the female business leaders who inspire us.
The road to success is never straightforward. To make real progress, you should be prepared to make your own opportunities – and to share your triumphs with your colleagues.
Despite the tough year that 2020 was, it actually wasn’t too bad for women in leadership, with 41 female CEOs now slated to be running Fortune 500 companies. And although this is not a very high number, it’s certainly a new record which demonstrates that progress has been made – and that change is afoot!
At managerial level, in particular, there are two different personality types: the ‘cuddly,’ harmony-seeking boss who would prefer everybody to agree on everything, and who above all wants to be liked by his or her staff; and the tough, success-oriented executive who is quite prepared to put up with significant clashes of interest within the […]
Both Marx and Bezos were big proponents of 'constant revolution', a mindset which too few of the C-suite reflect today. In a world where everything is digital, it isn't enough to merely seek to overthrow the established norms (Marx) or sell a few books before scaling to sell literally anything (Bezos). Constant revolution, not project-based […]
Attracting and retaining top talent is difficult at the best of times. With a global health crisis squeezing employee loyalty, how can you keep your staff incentivised?
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