more effective at answering customer queries over time. Additionally, ChatGPT can be connected to internal databases to allow it to respond to organisation-specific requests without the need for human intervention. 2. Language Accessibility Operating in different regions, languages, and cultures is becoming indispensable for modern businesses looking to grow. Yet, existing translation technologies lack the contextual comprehension necessary to produce high-quality text. These older methods especially fall short when it comes to translating long-form materials. This is where ChatGPT comes in. The tool has been trained on a large corpus of text in different languages and can pick up on some cultural and language nuances that are important to communicating effectively. This can accelerate time-to-market, especially for developers and other technical talents. AI tools can help critical teams save an immense amount of time, effort, and expense to launch their work globally. 3. Summarising Key Information Shifting to a hybrid working model has meant employees rely on email and other work messaging platforms to correspond with their colleagues and collaborate with clients. This has resulted in work correspondence stealing time away from employees. Microsoft’s 2023 Work Trends Index shows that an average employee spent 57% of their time using office software for communication. Leveraging AI tools to streamline workplace communication is becoming a far more accessible way of driving greater information flow. For example, Slack launched a ChatGPT bot summarising new messages in a thread. This feature is still in beta, and companies need to join a waitlist before accessing it. However, organisations can leverage ChatGPT’s API to integrate the AI tool into their own workplace productivity solutions. When incorporated with Word or Outlook, ChatGPT can effectively summarise and deliver key information from messages, reports, or emails. It can take key actions from an email and place them into workflows. As a result, users can spend more time "ChatGPT is a great way for companies to get accustomed to how AI can be practically applied in the workplace to create value for their customers and business."
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