CEO Today - August 2023

creating value for their companies rather than catching up and responding to correspondence. 4. Content Creation ChatGPT can also be leveraged for content creation. For example, it can write email responses to reports or create external-facing online content. While users will still need to edit thoroughly and fact-check AI-generated content, AI can be used to speed up routine writing responsibilities and brainstorm content ideas. Technical employees, such as marketing teams, will find this capability especially handy. In recent years, all roles have been tasks with some degree of creative writing, whether it is for internal marketing, client communications, or writing a blog for the company’s website. ChatGPT can be a dependable partner to greatly alleviate that burden and, sometimes, remove it altogether. 5. Code validation ChatGPT supports coding much like it supports writing. In response to user prompts and parameters, the tool can generate code snippets and even validate code. From workflow builds to suggestions, ChatGPT can kick off, review, and improve code without the need for extensive coding knowledge. This is great news for DevSecOps teams. AI-powered tools can be used by citizen developers, who have great ideas or insights but have little or no technical training, to drive technological innovation within businesses. ChatGPT is a crucial tool to facilitate the work of citizen developers and help them to achieve coding goals that were once beyond their reach. ChatGPT is a great way for companies to get accustomed to how AI can be practically applied in the workplace to create value for their customers and business. By integrating ChatGPT into business systems and workflows, companies can significantly improve their processes. In this article, we discussed the top five use cases for ChatGPT, but as this technology continues to develop, the possibilities are endless. For AI tools to yield success, organisations also need to increase their visibility into workflows and identify what AI applications serve them best. Chris Ellis, Pre-Sales Director at Nintex

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